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At True Kitchens our passion is to turn your kitchen into your dream kitchen! We hope that you will allow us to take pictures of your kitchen and showcase it on our website.
We have developed a process to ensure that your kitchen is developed and completed in a timely manner while surpassing your expectations on both quality and price. Once we begin working together, our team will ensure to provide timely updates throughout so you can plan your other projects accordingly. The following steps will take you through the entire project:
Our professional sales associates will come to your house to determine your needs and kitchen space. After completing a measurement form and short questionnaire, we will begin to discuss the layout of your dream kitchen. By running through our checklist of available options, we will ensure that all possibilites are explored. We also have several upgrade options that we provide free of charge that most other companies usually charge for.
Our free consultation session with our designers will provide you with a no-charge 3D-drawing of the selected layout. Accessories and options will be chosen during this time and once the layout and components have been selected, a detailed quote will be provided. Once the quote and layout are deemed to your liking, we will then move on to the manufacturing stage.
Once our Calgary-based production facility begins the manufacturing process, we will inform you that your project is under way. Our team will ensure that your project is on schedule and that your selected options are accurate. The timeline from manufacturing to installation is typically 5 to 10 weeks, however this can vary depending on the size of the project.
Once the manufacturing process nears completion, we will contact you to book delivery and installation dates. Your products will be prepped for shipping and will be on-site before the installation date. Our experienced installers will ensure that the project is completed in a professional and timely manner with mess kept to a minimum. The typical installation will usually take 3 to 5 days, however this can vary depending on the size of the project.
Once the installation is complete, our service representatives will walk you through your project to answer any questions and ensure that you are completed satisfied with the end result. Should there be an issue with the products or if you are not completely satisfied, we will work to provide you with a prompt solution to ensure you are fully satisfied. We understand the value of up-keeping your project so that it looks as beautiful as the day it was installed and our professionals will show you how to maintain the beauty of your investment.